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Professional and Public Services

Public Services

‘Do more with less’ seems to be the new motto for the coming years, and this is also true for public services.
US Military Academy Prorail

 



Challenge

Budgets are tight and regulations are complex but the requirement to provide better services still exists. How do you ensure that the right person arrives at the correct location on time? How do you prevent overcapacity? And how do you get the best out of your workforce, while still complying with legislation? How do you keep track of the bigger picture?



Solution

To face this challenge head on, several local councils and public authorities have selected the automated solutions of ORTEC to manage their workforce scheduling activities – replacing manual planning processes with ORTEC’s intelligent optimization solutions. This has enabled them to reap attractive benefits, such as:

  • Reduced administrative burdens,
  • improved schedules,
  • efficient planning,
  • lower costs,
  • increased employee satisfaction,
  • enhanced regulatory adherence and
  • transparency, and at the same time
  • clearer management information.

From receptionists and court attendants, to gardeners and firefighters, ORTEC Harmony has proven to be the best planning solution to achieve optimal workforce allocation.
For a complete overview of all our solutions, click on the image below:



Result

Do you also want to do more with less people? 

With ORTEC’s planning solutions you can count on the following benefits:

  • Draw up schedules in an easy and user-friendly manner
  • Clear overview of the planning schedules
  • Insight into the optimal allocation of work locations and worked hours
  • Optimal consideration of employee and company preferences
  • Robust support for fluid planning environments with complex regulatory requirements
  • Optimal balancing of supply and demand, supported if necessary, by a planning optimizer
  • Reduction in the time required to draw up schedules
  • Cost savings by reducing overstaffing, overtime and supplemental pay
  • Ability to control strict adherence to legislation and regulations, i.e. the Working Time Directive
  • Clear management information
  • Easily compare actual hours worked with scheduled hours. This ensures that variances between the payroll system and executed schedules are a thing of the past.
  • Single point of data entry because interfaces can be linked to payroll and invoicing systems