ORTEC Workforce Scheduling Products.
To increase the performance of your workforce, ORTEC offers several workforce scheduling products. These products deliver a broad range of resource planning functions for a broad range of processes.
In the picture below the main workforce planning and optimization issues are linked to the different product offerings.
The main products are ORTEC Harmony and ORTEC Service Planning.
Below some more information on ORTEC Harmony. For extra information on ORTEC Service Planning:
please visit the ORTEC Field Service Planning solution page and our online documentation library (see
top of homepage).
ORTEC Harmony for Workforce Scheduling
Your workforce is one of your most valuable assets, but also one of your largest expenses. Optimal workforce scheduling therefore aims to improve efficiency and effectiveness, but its most important purpose is to improve motivation and sociological aspects. ORTEC Harmony provides the support necessary to meet these goals.
Practical Use
A complete, practical and real working solution is what people need and is exactly what ORTEC delivers. Our software supports workforce scheduling and allows you to improve your business processes. In addition to advanced optimization engines, our solution provides orderly plan boards, real time checks on rules (e.g. collective labor and rest time regulation), sociological criteria and employee preferences.
ORTEC Harmony allows you to quickly respond to ad hoc disturbances in your planning, for example as a result of sickness or unforeseen work. In addition ORTEC Harmony accurately registers actual hours worked, sickness and absenteeism.
From Strategy development to Evaluation
ORTEC Harmony supports the entire workforce management process, from strategy development to evaluation. In the strategy development phase ORTEC Harmony helps to detemine labor demand and required workforce. Our sophisticated scenario analysis techniques are used to provide several alternatives.
ORTEC Harmony’s workforce scheduling functionality supports: creating tasks and shifts, generating crew rosters, workstation assignment, vacation planning, and determining cyclical rosters, while taking into account employee preferences, employee qualifications and labor regulations.
Crew Dispatch concerns all real time, ad hoc disruptions as a result of changes in the workload and absenteeism of employees (illness, tardiness). An optimization engine is available to suggest alternatives to cover vacant shifts. All changes made to the original schedule will be registered accurately.
ORTEC Harmony’s time and attendance functionality supports payroll pre-processing (registration of hours worked and calculation of overtime) and entitlement management (e.g. vacation balances). Management information is available for evaluation purposes in a large number of standard reports. Users can also configure additional overviews themselves if required. Direct export to MS Office simplifies further processing.
Intelligence and Optimization
ORTEC Harmony is an Advanced Scheduling Software system. Suppliers of ERP systems use terms as scheduling and planning while these systems actually are no more than administrative systems. ORTEC adds an extra dimension because ORTEC Harmony provides decision support as well as registration functionality. Sophisticated optimization engines help you to create efficient and effective crew schedules.
Advance Planning Software Suite
ORTEC Harmony is an integral part of the ORTEC’s advanced planning software suite. Therefore access to additional functionality is easily available. For example to support route scheduling (supported by digital maps) for scheduling sales representatives using ORTEC’s Service Engineer Planner.
Industry Solutions
Extensive configuration possibilities are standard available in ORTEC Harmony. A wide range of basic settings enables you to adjust the software according to your business processes. In addition specific ORTEC Harmony Industry Solutions are available. Unique industry characteristics are incorporated in ORTEC Harmony. Changes in the collective labor agreements automatically lead to an update of the system.
ORTEC Harmony functionality can support a wide range of business processes and has been successfully implemented across a broad spectrum of industries, such as:
- Health Care (hospitals, nursing and caring homes, ambulance care)
- Transportation
- Security and Field service workforce
- Oil and Gas distribution
- Retail
Integration
ORTEC Harmony can be set up as a stand-alone application, but is also fully equipped to operate as a concurrent multi-user and multi-site system.
Customization
Despite the availability of very extensive and flexible standard functionality, you might require additional functionality to support company specific business processes or to integrate ORTEC Harmony to an inhouse built software system.
ORTEC is always willing and able to customize the software according to your specifications. ORTEC not only supplies ORTEC Harmony, but also developed and built ORTEC Harmony. This guarantees you that customizations will be made fast and professionally. And of course, ORTEC provides the same maintenance services for customizations as for existing ORTEC Harmony functionality.