Demand-driven planning of healthcare processes
How efficient is my healthcare organization? And how can I improve this level of efficiency? These questions are at the forefront for managers in the healthcare sector. Changing legislation, rising competition, profitability concerns and the shortage of skilled healthcare professionals are all developments that demand greater transparency and more efficient use of staff and materials.
ORTEC helps healthcare organizations to answer these types of questions. Through the application of healthcare logistics, our advice enables you to make better decisions - especially when it concerns translating strategic and tactical recommendations into operational improvements. As a result of the aforementioned changes in the healthcare system, logistical and financial operations are inextricably linked.
Listed below are just some of the specific questions that ORTEC's Healthcare Logistics consultants can help you with:
- What are the different types of services within my healthcare organization and what are the associated costs and revenues?
- What is the optimal assignment of diagnostic and treatment capacity taking into account the anticipated range of patients or clients? How should I adjust the planning if the actual capacity and service requirements are different than expected?
- How can I improve the quality and duration of care for specific groups of patients or clients? And how will this effect the capacity requirements within each of the departments?
- How does the staffing of my care organization compare with other organizations? Should I increase or decrease the number of staff? How can the differences be explained?
- How should I organize my flexpool in order to respond to fluctuations in departmental staffing demands?
Demand-driven planning of care processes is at the heart of a healthcare logistics approach.
A healthcare logistics approach is primarily focused on the demand-driven planning of care processes. Healthcare logistics can help you to match capacity (personnel, beds, operation / treatment rooms, outpatient clinics, diagnostic departments) to the number of patients or clients. Department interdependencies (i.e. OR and IC, outpatient clinic and functional unit) also play an important role. Therefore, by adopting a healthcare logistics approach, it is possible to improve resource utilization.
In addition, logistics helps you to improve the quality of care. By redesigning the logistics care process, it is possible to optimally organize the diagnosis and treatment plan for specific groups of patients or clients - for example, by means of multidisciplinary outpatient clinics. This results in higher quality care and shorter lead times. In addition to streamlining logistics processes, ORTEC can also help you to understand the financial consequences of changes to the healthcare system.
Would you like to learn more about how healthcare logistics can help to improve the efficiency of your healthcare organization? Please contact us on +31 (0) 182 540 500.